General
Product questions, feature requests, press, or anything that does not fit the other two.
hello@quidapp.ukContact
Three addresses, one person behind them.
Quid is built and supported by Stefan, on his own, in the United Kingdom. Pick whichever address fits; they all arrive in the same place and are usually answered within two working days.
Addresses
Support
App problems, bugs, crashes, purchase questions, or help using a feature.
support@quidapp.ukPrivacy
Data handling, the privacy policy, and requests under your UK GDPR rights.
privacy@quidapp.ukFaster than an email
Most questions are already answered.
The support page covers how the 30-day trial works, what happens to your data if you delete the app, how backups work, why there is no bank sync, which iPhones run the AI features, and how refunds work.
One thing to note
Please keep bank details out of your email.
I never need your account numbers, card details, passwords or sort codes, and I cannot do anything useful with them. Quid itself never asks for them either.